Last updated: October 22, 2026

This Privacy Policy explains how Graphtek LLC (“Graphtek”, “we”, “us”) collects and uses your information when you visit graphtekusa.com or place an order.

Information we collect

• Order information: your name, email, phone number, shipping and billing address.
• Personalization content: the photos, names, dates and messages you send us to create your product.
• Payment information: payments are processed by Stripe, PayPal or other payment providers. We do not store your full card number.
• Website data: basic technical information such as your browser, device and pages visited, collected through cookies.

How we use your information

• To produce, ship and support your order.
• To send you design proofs, order updates and answers to your questions, by email, phone, text or WhatsApp.
• To send promotional emails if you subscribe. You can unsubscribe at any time with the link in each email.
• To improve our website and prevent fraud.

Your photos and personalization content

We use the photos and content you send only to create and support your order. We do not sell them or share them with anyone except the partners who help us produce your item. We do not use your photos in our advertising without your permission.

Who we share information with

We share information only with the services needed to run our business: – Payment providers (Stripe, PayPal). – Shipping carriers (USPS, UPS, FedEx). – Our website hosting and email services.

We never sell your personal information.

Cookies

Our website uses cookies to keep your cart, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, but some features, like the cart, may not work.

Your rights

You can ask us to see, correct or delete the personal information we have about you by contacting contact@graphtekusa.com.

Children

Our website is not intended for children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows the latest version.

Contact us

Graphtek LLC — Freeport, NY Email: contact@graphtekusa.com Phone: +1 516 787 6813